About DUO

Our promise

We all want to be kinder to our planet, at DUO we want to make it easier on everyone by hand picking the best eco-friendly and sustainable goods. We believe there are no problems only solutions, small changes begin with one small act, be it switching to a reusable water bottle or coffee cup we are here to help you begin your journey.  

 

Our packaging

Sustainability is at the forefront of our business.

All orders will be packed responsibly using plastic free and eco-friendly materials. 

All of our packaging is recyclable and compostable.

All orders are packed without prices and to reduce our use of packaging we do not include a packing slip in order, you will receive an email confirmation once your order has been processed.

 

Delivery

Standard deliver available to Ireland (€4.50) & the UK(€9.50) tracking is included on all orders.

All orders will be processed and delivered within 2-3 working days. 

For returns please read our returns policy here

*Please note that during the current pandemic, courier services are under immense pressure and delays may occur.*

 

Click & Collect in-store

Free order collection in-store on 3 & 4, Denmark Street, Limerick City.

Click & Collect orders are usually ready with an hour of ordering online, and can be collected in-store between our opening hours.

Contact us:

If you need any help, please email us at: duocoffee.ie@gmail.com and include a subject title relating to your query.

If you have a question relating to a recent order please include your order number in your email.

We cannot guarantee questions relating to a recent order can be answered through direct messages on any social media platform.

 

Our Address

DUO

Unit 3 & 4

Denmark Street

Limerick City

 

Opening Hours:

Mon - Sat: 9:00am to 4:00pm

Closed Sundays & Bank Holidays*